Mentawai Joy

Australian Surfers

Mentawai Joy has partnered up with STI Surf Travel Insurance to provide their Australian surfing customers specific surf travel insurance and the ability to purchase surf travel insurance online or simply email STI to assist with your enquiries.

STI Surf Travel Insurance provide a comprehensive medical evacuation plan for serious medical emergencies, the Serious Incident Emergency Evacuation Procedure (SIEEP). This plan was created through a collaborative effort between STI, Mentawai Joy and a number of other leading resort and surf charter operators and was released in 2013. Providing pre-planned evacuation procedures for the remote locations Mentawai Joy frequent.

Our exclusive arrangement with Mentawai Joy provides you with direct contact with our specialist consultants for individual’s, family and groups comprehensive cover solutions. We can customise the travel insurance policies to suit all travel needs, for Mentawai Joy adventures. 

Mentawai Joy Australian Guests receive 10% off.

Get A Quote Here

It is recommended to take out travel insurance when you pay your deposit, as this will ensure that you are covered in case of any unforeseen circumstances that may arise before your trip.

As surfers, we understand the importance of comprehensive cover while surfing plus worldwide EVAC plans for emergency assistance 24/7 including cover for your accompanying surfboards. Talk to our surf travel insurance specialists today, to assist and customise your international and domestic travel insurance cover.

We can customise the travel insurance policies to suit your travel needs, for single trip, multiple trips and around the world adventures for individual’s, family and groups, if you’re travelling as a family, you can add your dependent children to your travel policy for no additional cost!

What you get

Buy Now or Later

Protect your financial investment including deposits and prepaid travel expenses, as there is no increase in price when buying early. A quote may expire within 30 days.

Cancellation Benefits

Cover for cancellation or rearrangement costs are available both before or during your trip, that are due to circumstances beyond your control. 

Surfboard Cover

Our Surfboard Endorsement may cover surfboards, while accompanying you, up to $700 per board. New for Old option may cover expensive boards.

Worldwide EVAC 24/7

Worldwide Emergency Services 24/7 with Australian call centre. Specific EVAC when surfing in Mentawai’s, Banyaks, Nias, Telo, Bali, Fiji and Maldives. 

Why Surf Travel Insurance?

At Surf Travel Insurance, our customer’s health and wellbeing On and Off the Water has always been the core of our business.

  • In 2013, STI Surf Travel Insurance mobilised (SIEEP) a Serious Incident Emergency Evacuation Procedure with Speciality Assist and WE Assist emergency services to provide a comprehensive medical evacuation plans for serious medical emergencies.
  • STI collaborates with leading surf charter operators, resorts and surf camps.
  • We co-ordinate with insurance emergency services to develop pre-planned EVAC procedures for surfers in remote surfing destinations.
  • Including comprehensive medical evacuation plan for serious medical emergencies around the Mentawai’s, Telo, Sumatra, Banyaks, Nias, Bali, Maldives, and Fiji Islands for surf charters and resorts.
  • Surf Travel Insurance provides specific surf, fish, snow and adventure travel insurance cover for international and domestic trips.

Contact with our specialist consultants today for individual’s, family and groups - comprehensive travel cover solutions for adventure travel. 

What type of traveller are you?

Individual

International and domestic travel plans for adventure, leisure and business trips. For the individual traveller, even if travelling as an independent with a group. 

Family

2 Adults can travel together on the Family policy for international or domestic travel. Plus your kids may be included for FREE when travelling with you.

Groups

Our travel insurance specialists are ready to assist with your next group booking, including co-ordination with the team leader for the most suitable travel plans and cover requirements.

How It Works

Get a quote for your trip in three easy steps:

1. Get a quote

'Get a Quote' will link you to the SureSave booking site and just add your destination, travel dates and age/s. OR 'Quote Request' will link to our qualified surf travel insurance specialists. 

2. Additional options

Options to upgrade the cover to suit your specific needs. Extra Cancellation Costs, Snow, 'New for Old', Rental Vehicle Insurance Excess and Excess Buy-Out available.

3. Accept the quote

Pay online and you’ll receive, via email, your Certificate of Insurance and Product Disclosure Statement. STI will also email your Surfboard Endorsement form and any relevant information for your trip.

Mentawai Joy Guests receive 10% off.

Get A Quote Here

It is recommended to take out travel insurance when you pay your deposit, as this will ensure that you are covered in case of any unforeseen circumstances that may arise before your trip.

Additional Options

You’ll have the option of purchasing specialised cover for your trip by upgrading to one of the additional optional packs – Increase cancellation costs, increased luggage cover, add snow cover, rental vehicle excess and excess buy out.

Extra Cancellation Option

You can select the amount of cover - trip limit - required for your cancellation related expenses, and you will know what the additional premium is. The standard trip limit for cancellation or re-arrangement related expenses is $5,000 with cover both before and during your trip. 

New for Old Luggage Option

Standard luggage cover is provided with each policy. New for Old Luggage cover applies if you add specified items under the 'New for Old Luggage Option' when buying the policy for an additional premium. With the standard cover, your luggage and personal items may be covered, less depreciation and any excess that applies to the policy, if they are stolen, lost or damaged.

Winter Sports

If you plan on taking part in winter sports on your trip, you need this option to cover your activities. When you purchase the Winter Sports Option you will also have cover under events that would normally be excluded if they occurred while participating in a winter sport.

Rental Vehicle Excess Option

If you plan on renting a vehicle, you should check how much insurance excess you would have to pay if the rental vehicle is in an accident, damaged or stolen. If insurance excess is more than $5,000, you can choose to increase the cover under your policy for an additional premium.

Excess Buy-out Option

This allows travellers to reduce the standard excess on their policy to $0 and is shown on your policy. This excess is your contribution towards the expenses when you make a claim. If you claim under an event and an excess applies, the insurer will deduct the excess amount from what they may pay.

Quote Request

Managing your quote

Once you have requested your custom quote it’s easy to manage, simply click on the “Buy Now” button on the emailed quote to perform any of these tasks:

  • Customise journey details - Add extra destinations, change travel dates and add travel companion
  • Customise Comprehensive Travel Plan – Options include: Increase Cancellation costs, add snow cover, increased luggage cover, rental vehicle excess and Excess buy out
  • Customise Basic Travel Plan - Options include: Increase Cancellation costs, increased luggage cover and Excess buy out
  • Not ready to buy yet, no problems– Click to “Print Quote” or Click “Save and Email Quote” button
  • Ready to buy now – Simply Click on “Continue Quote” button
  • Click “Ok” to the Terms and Conditions
  • Add travellers contact and personal details
  • Payment by Visa and Mastercard
How do you like to travel?

Sports/Adventure

Over 100 activities and sports are covered including surfing, fishing, diving and snowboarding just to name a few. The Comprehensive and Basic Travel Insurance Plans offer unlimited medical expenses and repatriation cover with cover for your sports equipment also available.

Leisure

Planning a relaxing holiday in Australia or overseas. Maybe catching up with family and friends, touring or enjoying a cruise. There are various travel plans that can provide cancellation and emergency cover both before and during your trip.

Business

Combine business and leisure travel. The Annual Frequent Travel Plan provides 12 months cover with either a 30 day or a 50 day travel plan suitable for business and leisure trips both domestic and overseas. Up to 365 days travel with the Comprehensive Travel Insurance Plan. 

Need flexibility from your travel insurance?

Already Overseas

All ready overseas, No problem! You can now purchase the Comprehensive Plan while travelling overseas, a 72hr waiting period will apply before your policy cover will activate.

Extend your policy

Need to stay longer than expected, NO problem. Before your existing policy expires you can extend you travel insurance cover to suit your trip for either international or domestic travel.

Working Overseas

Depending how long you will be working overseas, the Comprehensive and Basic provides cover for up to 365 days. Living overseas, Expat insurance could cover medical and repatriation expenses. 

Managing your policy

Once you have purchased your policy it’s easy to manage, simply click on the “Take me there” button to perform any of these tasks:

  • Download your Certificate of Insurance
  • Update your contact information
  • Request to change your journey details
  • Request to increase your cover
  • Request to cancel your policy.
  • Request a Claim Form

Have your policy number and mobile handy, you’ll need these to log on.

Take me there

The SureSave travel app is designed to travel.

Available with every SureSave policy, it’s a friendly voice in a foreign land and provides travel safety in your pocket.

 

  • With information designed specifically to each journey, we provide practical expert advice about:
  • Visas, health and other requirements
  • Talking with the locals (and with those back home)
  • How to avoid trouble on the road
  • Dealing with events impacting customers while they are away
  • What they should do in an emergency, whether big or small
  • With the SureSave App travellers always have policy information on hand and access to help from Suresave’s 24 hour Emergency Assistance team.
Emergency Assistance 24/7 Worldwide

Help & Emergencies

We Assist is the Australian based emergency call centre for SureSave policies holders. For 24hr worldwide emergency assistance call +61292343113 or +61285561513

SIEEP for Surfing

Surf Travel Insurance work with leading surf charters, resorts and surf camps while coordinating with insurance emergency services to develop pre-planned EVAC.

How to Claim

Claim while you are overseas and when you get back home: www.suresave.com.au/claims or on 1300787376 in Australia or +61292343113 or +61282561513

Global Surfers

Mentawai Joy Surf Charters has partnered up with Surf Travel Insurance to provide their Global surfing customers specific surfing travel insurance. Surf Travel Insurance provides Standard or Explorer Travel Insurance Plans online from World Nomads to surfers from over 140 countries, who are planning an international surf trip or have already left.

Although we cover over 140 countries, residents of the USA, South America, Hawaii,Europe and New Zealand to name a few, have purchased these policies. You can buy, extend and claim online, even after you've left home. It’s designed for adventurous travellers with cover for overseas medical, evacuation, baggage and a range of adventure sports and activities.

Global Surfers Click Here