Extending your policy
As long as your policy hasn’t already ended, Comprehensive or Basic International policies can be extended up to a maximum of 12 months from the original start date on your Certificate of Insurance.
Domestic policies for people travelling in Australia can be extended as many times as you like up to a maximum of 6 months from the original start date on your Certificate of Insurance.
Please call 1300 787 376 to arrange.
What if something happens when I’m away and I can’t get home? (Automatic extension)
If anything unforeseeable and outside of your control prevents you from getting home by midnight on the trip return date shown on your COI, SureSave World Assistance will automatically extend your cover until midnight the following day (AET).
Further, if you’re covered under an event while travelling, and that event prevents you from returning home before your cover ends, SureSave World Assistance will extend your cover up to the earlier of:
- when you’re reasonably able to arrange alternative transport home;
- when you – or, where relevant, your travelling companion – are medically fit to return home following illness or injury: or
- six months after the trip return date shown on your COI.